Manufacturing Quality Engineering Technical Leader

Meet the Team Our Manufacturing Quality Engineering team ensures that every product leaving the factory meets Cisco’s high standards for quality and reliability. We collaborate closely with manufacturing partners, design engineering, component engineers, and operations to proactively identify risks and drive continuous improvement. The team is composed of experienced, data-driven engineers who thrive in a collaborative, fast-paced environment. What’s exciting is that our work directly influences global manufacturing performance and helps shape the future of Cisco products. Your Impact As a Manufacturing Quality Engineering Technical Leader, you will own the strategy, implementation, and governance of Cisco’s manufacturing quality programs, driving systemic improvements and ensuring consistent product excellence. You will work across manufacturing partners, NPI projects, and site moves to mitigate quality risks while fostering best practices. Establish, implement, and manage comprehensive manufacturing quality programs, policies, and QMS governance to ensure Cisco’s standards are met. Conduct vendor audits, track performance metrics, and coordinate corrective actions to reduce risk and improve delivery predictability. Lead root-cause investigations, implement corrective actions, and maintain Process FMEAs (PFMEAs) to prevent recurrence of product, test, or assembly issues. Improve manufacturing line quality, support New Product Introductions (NPI) and site moves, and proactively prevent technical or production disruptions. Develop and integrate data sets into factory quality monitoring systems, assess partner performance using scorecards, and report quality trends to guide continuous improvement. Collaborate with Supply Chain Operations and Design Engineering to ensure manufacturability, process improvements, and field performance feedback are effectively integrated. Drive systemic solutions, best practices, and proactive risk management across manufacturing sites and suppliers. Minimum Qualifications Bachelor’s degree in Manufacturing, Electrical, Mechanical, Industrial, or related hardware engineering field. Minimum of 10 years of experience in quality and/or manufacturing engineering. Proven experience with Process FMEA, Control Plans, and New Product Quality Planning. Demonstrated ability to perform root cause investigations, data analysis, and implement corrective actions. Strong communication skills with experience influencing technical and executive stakeholders. Preferred Qualifications Ability to work independently with minimal supervision. Experience managing supplier quality programs and audits. Strong analytical skills with proficiency in quality and performance monitoring tools. Collaborative mindset with experience in cross-functional problem-solving. Passion for driving continuous improvement and operational excellence in manufacturing. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.